Mbaje Terms & Conditions — Complete Platform Usage Policy

Mbaje is an internationally licensed online betting and gaming platform. These terms constitute a legal agreement between mbaje and its users. By using our services, you confirm that you have read, understood, and agreed to comply with these terms.

Mbaje reserves the right to update these terms at any time. Any changes will be notified on the website, with the date of the latest update clearly stated. Continued use of the platform after any changes constitutes acceptance of the revised terms.

• These terms are published in Bengali; however, the English version shall prevail in the event of any dispute.
• Mbaje's services may not be used where they are prohibited by law.
• We reserve the right to suspend any user's account or access at any time.

To open an account with mbaje, you must provide accurate and complete information. mbaje reserves the right to close any account created with false or incorrect details, and any funds in such an account may be forfeited.

Only one account per person is permitted. Opening multiple accounts using the same identity, device, IP address, or payment method is strictly prohibited.

• A valid mobile number and email address must be provided at the time of registration.
• Use a strong password to protect your account — at least 8 characters, including numbers and special characters.
• Never share your password with anyone. mbaje is not responsible for any unauthorized access to your account.
• KYC verification is mandatory after account creation. Full KYC must be completed before withdrawing amounts over ৳5,000.

Mbaje strictly ensures that no minors are able to use our platform. Any account found to belong to a person under 18 will be closed immediately and all funds in the account will be forfeited.

• When creating your account, you must confirm that you are 18 years of age or older.
• Additional documentation may be requested if there is any uncertainty about a user's age during verification.
• Local laws in your country of residence may impose stricter age requirements — in such cases, local law will take precedence.

Deposits at mbaje can be made via bKash, Nagad, Rocket, and other approved payment methods. The minimum deposit amount is ৳100 BDT. The maximum deposit limit varies depending on your account tier and chosen payment method.

• Minimum deposit: ৳100 BDT
• Minimum Withdrawal: ৳500 BDT
• Withdrawal Processing Time: Typically 5–15 minutes; larger amounts may take up to 24–48 hours.
• Withdrawals must be made to the same payment method used for the deposit — for example, if you deposited via a bKash number, the withdrawal will be sent to that same number.
• Mbaje does not charge any deposit or withdrawal fees; however, your payment provider may apply a small fee.

Mbaje regularly offers a variety of bonuses and promotions, including a welcome bonus, cashback, reload bonuses, free bets, and special tournament offers. Each bonus comes with its own terms, which are detailed alongside the respective offer.

• Welcome Bonus: 100% match bonus on your first deposit, up to ৳5,000. Available to new registered users only.
• Wagering Requirements: Bonus amounts typically require 10–25x wagering before withdrawal.
• Multiple people from the same household or device are not eligible to claim the welcome bonus.
• Bonuses are generally valid for 30 days. Any unused bonus will be automatically cancelled upon expiry.
• Mbaje reserves the right to modify or cancel any promotion at any time.
• If bonus abuse is detected, the relevant bonus and any associated winnings will be voided.

Certain important rules apply when placing bets on mbaje. Once a bet is placed, it cannot be cancelled or changed — though cash-out may be available in some cases.

• Minimum Bet: ৳10
• Maximum Bet: Determined by market and account tier
• Mbaje reserves the right to cancel bets placed at incorrect odds due to a technical error.
• If a match is cancelled, the stake for the relevant bet is generally refunded.
• Mbaje is not liable for any losses resulting from a disconnection during live betting.
• In an accumulator (multi) bet, all selections must win for the overall bet to pay out.

The following activities are strictly prohibited on the mbaje platform. Violating these rules will result in immediate account closure, and legal action may be taken where necessary.

• Participating in or facilitating match fixing or sports fraud
• Bonus abuse through multiple accounts (arbitrage betting)
• Using software or bots for automated betting
• Attempting to hack or bypass the platform's security systems
• Using mbaje's payment systems for money laundering or any other illegal purpose
• Attempting to steal or hack another user's account information
• Verifying an account using a false identity or fraudulent documents

Mbaje reserves the right to close or temporarily suspend any account at any time for valid reasons. Likewise, users may request the closure of their own account at any time.

• Closed by User: Send an email to support@mbaje.click to request account closure. Any outstanding balance will be returned within 3–5 business days.
• Closure by mbaje: Accounts may be closed immediately in cases of terms violations, fraud, or suspicious activity.
• Self-Exclusion: If you feel that your betting is getting out of control, use the self-exclusion feature to close your account for 6 months, 1 year, or permanently.

Mbaje believes that betting is a form of entertainment — not a source of income. We encourage all our users to play responsibly. Our platform offers a number of features to support responsible gaming.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Betting Limit: Set a maximum bet amount within a specified time period.
• Session Timer: Set an automatic logout after a set period of time.
• Reality Check: After a set period, you'll receive reminders showing how long you've been playing.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform.

If you or someone you know is struggling with a gambling problem, please visit our Responsible Gaming Page here.

Mbaje places the highest priority on protecting users' personal data. We comply with international data protection laws and your information is never sold to third parties. For more details, please see our Privacy Policy Read.

• All information stored in your account is encrypted and secured with 256-bit SSL.
• Payment information is never shared with any third party.
• We may be required to share information with relevant authorities where we have a legal obligation to do so.

Mbaje reserves the right to modify, suspend, or discontinue any part of its services at any time. Temporary downtime may occur due to technical maintenance.

• Mbaje is not liable for service disruptions caused by third-party network issues, power outages, or natural disasters.
• Mbaje is not responsible for any loss resulting from a user sharing their own account login credentials.
• A notification is generally posted on the website ahead of any system upgrades or maintenance.

If you have any questions about these terms or wish to raise a complaint, please contact our customer support team.

• Email: support@mbaje.click
• Live Chat: Click the chat icon in the bottom-right corner of the website
• Time: 24 hours a day, 7 days a week
• All complaints will receive a response within 48 hours of submission.